I didn't receive the magic link email. What should I do?

First, check your spam/junk folder. If it's not there, try resending the link. Make sure you entered the correct email address. If you still have issues, contact our support team.

I'm not receiving the SMS code. What's wrong?

Ensure your phone number includes the correct country code (e.g., +33 for France). Check if you have good network coverage. You can request a new code after 30 seconds. If problems persist, try the email option instead.

My verification code says it's invalid. Why?

Verification codes expire quickly for security (5 minutes for SMS, 15 minutes for email links). Request a new code and use it immediately. Make sure you're entering the most recent code received.

Can I use both email and phone for my account?

Yes! You can add multiple authentication methods to your account. After signing in, go to your account settings to add alternative login methods. This gives you flexibility and backup options.

Create Your Account

Join Evnyo with our secure, passwordless authentication. Choose between magic link or SMS verification - both are fast, secure, and hassle-free.

Create Account Now

Choose Your Authentication Method

Magic Link (Email)

Receive a secure login link in your email

Benefits:

No password to remember
One-click authentication
Works on any device
Most secure option

How it works:

1Enter your email address
2Check your inbox for the magic link
3Click the link to sign in instantly
4You're authenticated for 30 days

SMS Verification

Get a 6-digit code on your phone

Benefits:

Quick and convenient
No email access needed
Perfect for mobile users
International support

How it works:

1Enter your phone number
2Receive a 6-digit code via SMS
3Enter the code in the app
4You're signed in immediately

Creating Your Account: Step by Step

Go to Sign Up / Sign In

Click "Create Event" on the homepage or go directly to the auth page. The same page handles both sign up and sign in - we'll automatically detect if you're new or returning!

Pro Tip: You can start creating an event even before signing up. Your work will be saved and linked to your account when you authenticate.

Enter your email or phone number

The system automatically detects whether you've entered an email or phone number and shows the appropriate interface.

For Email:

• Use your work or personal email
• Make sure you have access to it
• Check spam folder if needed

For Phone:

• Include country code
• Format: +33 6 12 34 56 78
• Free - no SMS charges

Verify your identity

Complete the verification process based on your chosen method.

Magic Link Process:

Click the link in your email. It will open Evnyo and log you in automatically. The link expires after 15 minutes for security.

SMS OTP Process:

Enter the 6-digit code from your SMS. The code expires after 5 minutes. You can request a new code after 30 seconds.

You're in!

Once verified, you'll be logged in and can start creating events immediately. Any drafts you created before signing up will be automatically linked to your account.

What happens next: You'll be redirected to where you left off, whether that's creating a new event, managing an existing one, or exploring the dashboard.

Why Passwordless is Better

No Passwords

Passwordless authentication means no passwords to hack or forget

GDPR Compliant

Your data is protected by European privacy standards

Time-Limited Codes

Magic links expire in 15 minutes, OTP codes in 5 minutes

Multi-Language

Authentication emails and SMS in your preferred language

About Session Duration

Once you sign in, you'll stay logged in for 30 days on that device. You can sign in on multiple devices simultaneously. For security, you can sign out from all devices at any time from your account settings.

Common Questions

Still have questions?

Our support team is here to help you succeed.

Contact Support

Get personalized help from our team